Privacy Policy
At Hawley Network Solutions LLC, we treat your infrastructure plans and personal data with the exact same level of elite security we bring to physical and digital network designs. We are fundamentally opposed to data exploitation. We do not, and will never, sell, rent, trade, share, or distribute your personal information to any third party for marketing or tracking purposes.
We explicitly collect only the fields you choose to provide us when utilizing our dynamic interaction channels:
- Full Name & Corporate Identity — To address you professionally.
- Email Address & Phone Number — To return your inquiry or communicate about project specifics.
- Project Timeline & Technical Scope Requirements — To configure your infrastructure design maps efficiently.
- Contact Details (Name, Email, Optional Company Name) — To tie your incoming message to your account records.
- Subject Lines & Operational Issues — To allow our dispatch team to quickly review, diagnose, and resolve infrastructure faults.
This incoming data pipeline is strictly utilized to communicate directly back to you regarding your exact inquiry or to manage ongoing helpdesk services.
To keep our intake pipelines safe and highly available, we partner exclusively with verified enterprise data infrastructure processors. These providers act strictly as data pipelines and possess absolutely zero ownership rights, tracking access, or marketing privileges over your text blocks or records:
- Formspree — Utilized to securely tunnel and process our public website consultation forms safely from the browser to our teams.
- Zoho Desk — Utilized as our secure client relationship helpdesk database. Technical ticket logs, descriptions, and account associations are processed securely within Zoho's encrypted environment solely to fulfill support functions.
In compliance with the **Texas Department of Public Safety (DPS)** regulations governing our licensing standards, Hawley Network Solutions LLC is required to securely retain client records and consultation logs for a minimum duration of **two (2) years**.
Subject to these mandatory regulatory hold constraints, you have the right to inspect or request the future erasure of your record cache from our systems. For all data verification or erasure inquiries, please submit a formal request directly via email to thawley@hawleynetworksolutions.com.
For direct clarifying issues regarding our architectural data pipeline or regulatory compliance frames, feel free to link us directly at thawley@hawleynetworksolutions.com.